Another Great Review: Awesome Experience from Start to Finish!

“Love my experience with Rocky Tops!!!!!  I absolutely love my countertop!!!!  Customer service and installation was awesome from beginning to end!!!  Sarah Dill was the best!  Very informative and very patient as I was trying to make my choice of many amazing countertops they had to offer.” – Starlit B.

Thank you so much for the five-star review! We were really happy working with you and we will pass this on to Sarah . Hope to work with you again soon!”  – Rocky Tops Custom Countertops Inc.

 

 

review

Another Great Review: Dedicated to 100% Customer Satisfaction

“Advertisement on website is misleading.  They do not have any stock for $29. The response I got “ well I sold all of it “ why is advertising still active. They are false advertising or advertising to encourage customers.

This is to revise the above review:

I was quite surprised when I received a phone call from Rudy, Sales Manager for Rocky Top Countertops after reading my review. He asked me to schedule an appointment and he would personally assist me in finding the product I was looking for. I could not be more pleased with the service and product I chose. Rudy is dedicated to ensuring his customers leave the business satisfied.
I definitely recommend Rocky Top Countertops. Thank you Rudy. See Marilyn Swanson for assistance in design. She has many years of experience.” – Cathy J.

“Thank you, Cathy, for your patience and for trusting us with your countertops. We truly apologize for not having the slabs you wanted at the sale price.  We had a limited inventory for the sale and we were surprised that we sold out so quickly. We also want to thank you for taking the time to leave us a review,  and we look forward to working with you again!”  – Rocky Tops Custom Countertops Inc.

Another Great Review: Excellent Granite Installation from Start to Finish!

“After a problem with our install and a debate about the size of what we purchased. The owner stepped in and had them make it right. We now have what we expected and it looks great. I would suggest you ask for Greg and Trevor to come to your install they will finish what they start not leave you hanging They came out thinking only one item was wrong and found several items left unfinished. Great jobs Guys.” – Bill E.

“Thank you so much Bill for the five-star review! We appreciate your patronage and we look forward to working with you again.”  – Rocky Tops Custom Countertops Inc.

Another Great Review: Rocky Tops Has an Amazing Selection of Granite & Quartz!

“Rocky Tops has an amazing selection of granite and quartz.  I found a beautiful remnant of Cambria quartz for my condo master bath remodel. Melissa, Billy, Nate, Greg and Josh handled every detail promptly and professionally.  I love my new countertop!” – Brenda B.

“Thank you for the feedback, Brenda! We are happy you love your new countertop and if  you need our assistance in the future, just give us a call.” – Rocky Tops Custom Countertops Inc.

Another Great Review: Rocky Tops has Friendly and Knowledgeable Employees!

Rocky Tops values our customers – we always strive to have 100% satisfaction with all of our services.

“We are very satisfied with the sales and service of Rocky Top Custom Countertops. This is true in both sales and service. Janice who was our sales person, was very friendly and courteous and took time to answer all of our questions. We were given a sample of countertop to take home to see what it would look like in the kitchen. We can highly recommend them for any needs you might have with countertops in your home.” – Bill S.

“Thank you so much for taking the time to share your experience with us! We strive to have 100% customer satisfaction. Please refer us to your friends and family and tell them to come visit us at 3000 S. Broad Street, Suite 2, Chattanooga, TN  37408. Sincerely, Rocky Tops Custom Countertops 423-876-0299.” Rocky Tops Custom Countertops Inc.

 

Review Rocky Tops

Another Great Review: Great Experience with Rocky Tops Countertops

“We were referred to Rocky Tops through Lowe’s, and if you want to see a huge selection of quality granite in an indoor facility in Chattanooga then you should visit them on Broad Street. We were assisted by Sarah Dill, who helped me and my wife find the perfect slabs that contained the minerals with the colors we wanted. Then, Sarah, had the slabs moved outside so we could see them in the sunlight, which helped us make up our minds. She also included our choice of a complimentary sink. She emailed different layout designs which emphasized the best patterns in the slabs for us to select the one we liked best. They used a sealer that will last years longer than those used by other granite companies. We will enjoy our granite for the rest of our lives. Thank you, Sarah!” – Jeff P.

“Thank you so much for the review, Jeff! We will pass this along to Sarah and we look forward to working with you again soon!” – Rocky Tops Custom Countertops Inc.” – Rocky Tops Custom Countertops Inc.

Another Great Review: Rocky Tops Countertops has the Best Employees!

Rocky Tops values customer satisfaction and it is always good to hear awesome reviews.

“We were referred to Rocky Top by a couple different places & were not disappointed. We worked with Rhea & she was fantastic. She took her time making sure we found exactly what we wanted. The installers were so nice & professional. Thank you Rhea & Rocky Top, we love our countertops.” – Lisa T.

“Thank you so much for taking the  time to share your experience with us! We strive to have 100% customer satisfaction and we use your feedback to learn and grow from. Please refer us to your friends and family and tell them to come visit us at  3000 S. Broad Street, Suite 2, Chattanooga, TN  37408. Sincerely, Rocky Tops Custom Countertops 423-876-0299.” Rocky Tops Custom Countertops Inc.

Another Great Review: Rocky Tops Countertops Provides Excellent Service From Start to Finish

“From start to finish, the complete experience in dealing with Rocky Tops was amazing. The staff is knowledgeable, friendly and professional. ALL commitments were met on time and exactly as stated. Our countertops are beyond beautiful and my husband and I are thrilled with all of them-kitchen and two bathrooms. I would highly recommend doing business with this company. Special kudos to your sales rep, Rhea, Adam, who came out to measure and the installers, Chris and another young man (I didn’t get his name). Thank you for a job well done!” Marian B.

 

“Thank you for your great feedback ; we always strive to give the best service and provide the best experience to every client. Thank you for the awesome review!”Rocky Tops Custom Countertops Inc.

Rocky Tops Review

Another Great Review: A Tight Timeline Was Not An Issue With Rocky Tops Countertops

“Outstanding service. The staff was very helpful over the phone and in the showroom. The granite was selected, measured, cut, and installed in less than a week to accommodate a tight timeline. Rudy stayed in touch with me through the whole process giving me updates as needed. I even added a bathroom vanity last minute that they were able to get done when the kitchen counters were installed. Install crew was on time, polite, and very professional. I would definitely use them again!” – Caleb M.

 

“Thank you so much for the great feedback!  Enjoy your new countertops and give us a call if you need our assistance again .”Rocky Tops Custom Countertops Inc.